Returns & Exchanges

At MoKo Home+Living, we want you to love your space; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure that all products are returned in their original packaging and in unassembled condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer experience team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare for Pickup

  Disassemble the furniture and pack it securely in its original boxes to ensure the items are protected during transit.

• 3.
  Schedule Collection

  Our logistics partners will coordinate a convenient time to pick up the items directly from your home or office.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.